Last updated: January 1, 2025

1. Information We Collect

Personal Information

When you visit our website, make a purchase, or contact us, we may collect the following personal information:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (billing address, payment method details)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Device information and operating system
  • Website usage data and navigation patterns
  • Cookies and similar technologies (see our Cookie Policy)

2. How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping notifications, and updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business (payment processors, shipping companies, web hosting)
  • When required by law or to protect our rights
  • In case of business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and employee training

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Withdraw consent: Withdraw your consent for marketing communications

To exercise these rights, please contact us at privacy@jdloverseas.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the 'Last updated' date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

jdloverseas

Email: privacy@jdloverseas.com

Phone: +44 20 7123 4567

Address: 123 Health Street, London, SW1A 1AA, United Kingdom